Effective Date: May 28, 2025

Luxe Strands LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website or interact with our brand.

1. Information We Collect

We may collect personal information from you when you:

  • Place an order

  • Sign up for our email list

  • Fill out a contact or inquiry form

  • Participate in promotions or giveaways

This may include:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party systems)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send marketing communications you’ve opted into

  • Improve our products and shopping experience

We do not sell or rent your information to third parties.

3. How Your Information Is Protected

All sensitive data (like payment info) is encrypted and processed via secure payment gateways. We follow industry best practices to ensure your personal data is safe and confidential.

4. Cookies & Tracking

We may use cookies and tracking tools to understand site traffic and user behavior. This helps us improve your shopping experience. You may disable cookies in your browser settings if preferred.

5. Third-Party Services

Our site may include links to third-party platforms (e.g., Instagram, PayPal). These services operate independently and have their own privacy policies. We are not responsible for their practices.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Unsubscribe from our emails at any time

  • Contact us with any privacy-related concerns

To make a request, email us at renae@luxestrandsco.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will take effect immediately upon posting.

8. Contact Us

For any questions about this policy or how your data is handled, please contact:

📧 renae@luxestrandsco.com