Frequently Asked Questions
We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.
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Why is Luxe Strands so expensive?
Our hair is 100% raw, unprocessed, and ethically sourced. That level of quality sits in a different category.
Is the hair really worth the price?
Most of our clients are still wearing the same bundles years later.
What makes your hair different?
We offer luxury hair that’s an investment—long-lasting, and never coated.
Is Luxe Strands for everyone?
Luxe Strands may not be the right fit for everyone—and that’s okay.
Will I notice a difference?
Our clients usually understand the value once they experience the hair.
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Because Luxe Strands sells authentic raw Indian hair.
Raw hair is not factory-made or pre-packaged — each bundle must be collected, aligned, wefted, cleansed, and prepared before shipping from India. This process ensures unmatched longevity and premium quality.
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No. Due to the hygienic and custom nature of our products, all sales are final. We do not issue refunds under any circumstances.
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Exchanges are only allowed if we made an error in your order (e.g., wrong length or texture). You must notify us within 48 hours of delivery with photos and your original packaging intact.
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To ensure longevity and maintain the quality of your hair:
Gently wash your extensions with sulfate-free shampoo and conditioner.
Air dry or use a low-heat blow dryer.
Store your extensions properly in a satin or silk bag to prevent tangling and damage.
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We exclusively offer 100% raw Indian hair—never chemically processed, never mixed. Our bundles are thick, durable, and sourced with care.
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We offer three signature textures:
Luxe Raw Silky Straight
Luxe Raw Voluminous Wavy
Luxe Raw Bold Curly
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With proper care, our extensions can last for years depending on the product and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.
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Please allow 10-20 business days for order processing. Shipping times vary by location, and you’ll receive tracking information once your order ships.
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We carry HD lace and Transparent Swiss lace in closure and frontal options, designed to melt seamlessly into your skin.
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At Luxe Strands LLC, we believe that luxury is more than a look—it’s a feeling. Founded with a passion for quality, confidence, and timeless beauty, our brand was created for women who demand the best and won’t settle for less.
We specialize in 100% raw, unprocessed Indian hair—sourced with integrity, thick from root to tip, and free of filler or synthetic fibers. Our bundles are available in three signature textures: Luxe Raw Silky Straight, Luxe Raw Voluminous Wavy, and Luxe Raw Bold Curly, with lengths reaching up to 40 inches.
To complete your flawless install, we offer premium lace products, including HD and Transparent Swiss lace closures and frontals, designed to melt seamlessly into your skin.
Every product is hand-selected with care, ensuring a soft, natural finish and long-lasting wear. Whether you’re elevating your everyday style or preparing for a special moment, Luxe Strands is here to crown you in confidence.
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For all inquiries, email us at renae@luxestrandsco.com. Our customer care team is happy to assist.

